Treasure Valley Mobile Mechanics is committed to protecting your privacy and safeguarding the information you provide while using our website and services. This Privacy Policy explains how information is collected, used, stored, and protected when you visit our website or request mobile mechanic services from our company.
Last Updated: 18/05/2026
1. Introduction
Treasure Valley Mobile Mechanics respects your privacy and understands the importance of keeping your personal information secure. This Privacy Policy describes how we collect, use, maintain, and disclose information collected from visitors, customers, and users of our website and services.
By accessing or using our website, contacting us by phone, requesting a quote, scheduling services, or interacting with our company in any way, you agree to the practices described in this Privacy Policy.
This policy applies to all users of our website and mobile mechanic services throughout the Treasure Valley region, including customers located in Nampa, Caldwell, and surrounding rural Canyon County communities.
2. Company Information
Treasure Valley Mobile Mechanics provides professional mobile automotive repair, maintenance, diagnostics, roadside assistance, and related vehicle services directly at customer locations.
Business Name: Treasure Valley Mobile Mechanics
Phone Number: (208) 996-3023
Service Area: Serving Nampa, Caldwell, and rural Canyon County
3. Information We Collect
When you visit our website, request services, contact us, or interact with our company, we may collect certain information from you. The information collected depends on the type of interaction you have with our business.
Personal Information
We may collect personal information including but not limited to:
- Full name
- Phone number
- Vehicle details
- Physical location for service calls
- Billing information
- Appointment requests
- Customer communication history
- Service preferences
Technical Information
Our website may automatically collect technical information such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited on our website
- Time spent on pages
- Website interaction data
- Referral sources
Vehicle Information
To properly diagnose and repair vehicles, we may collect information regarding your automobile including make, model, year, mileage, repair history, and service requirements.
4. How We Use Information
The information we collect helps us provide reliable mobile mechanic services and improve the overall customer experience.
We may use your information for the following purposes:
- Scheduling service appointments
- Providing roadside assistance
- Diagnosing automotive issues
- Communicating regarding repairs and maintenance
- Sending appointment confirmations
- Improving our website functionality
- Analyzing customer needs and trends
- Responding to customer inquiries
- Preventing fraudulent activities
- Maintaining service records
- Processing transactions
- Providing customer support
- Improving service quality and efficiency
We only use customer information for legitimate business purposes related to our services and operations.
5. Cookies & Website Tracking
Our website may use cookies and similar tracking technologies to improve user experience and website performance.
Cookies are small files stored on your browser or device that help websites recognize returning visitors and remember preferences.
Cookies may be used for:
- Website analytics
- Performance monitoring
- User experience improvements
- Traffic analysis
- Security monitoring
- Website customization
Most web browsers allow users to control cookie settings through browser preferences. Disabling cookies may affect certain website functionality.
6. Communication & Customer Service
When you contact Treasure Valley Mobile Mechanics by phone or through our website, we may retain communication records to improve customer support and maintain accurate service history.
This may include appointment requests, customer questions, repair approvals, service recommendations, invoices, and related communication.
We may contact customers regarding:
- Scheduled appointments
- Repair updates
- Service confirmations
- Follow-up maintenance recommendations
- Roadside assistance dispatches
- Customer support requests
7. Data Protection & Security
We implement reasonable security measures designed to protect customer information against unauthorized access, misuse, disclosure, alteration, or destruction.
While we strive to protect customer data using commercially acceptable methods, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Security measures may include:
- Secure website hosting
- Protected internal systems
- Restricted access to sensitive information
- Routine monitoring
- Administrative safeguards
Customers acknowledge that transmission of information through the internet always carries some level of risk.
8. Third-Party Services
Our website or operations may involve trusted third-party providers that assist with website hosting, analytics, payment processing, scheduling systems, or operational support.
Third-party providers may have limited access to certain information solely for the purpose of performing business-related services on our behalf.
We do not authorize third parties to use customer information for unrelated marketing purposes.
9. Sharing of Information
Treasure Valley Mobile Mechanics does not sell customer information to outside parties.
Information may only be disclosed when necessary for:
- Legal compliance
- Fraud prevention
- Business operations
- Service fulfillment
- Protection of company rights
- Safety and security purposes
We may also disclose information if required by law enforcement agencies or valid legal processes.
10. Customer Rights
Depending on applicable laws, customers may have certain rights regarding personal information including:
- Requesting access to personal information
- Correcting inaccurate information
- Requesting deletion of information
- Objecting to certain data processing activities
- Requesting restrictions on data usage
Requests related to customer information may be made by contacting our business directly.
11. Children’s Privacy
Our website and services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.
If we become aware that information from a child has been collected unintentionally, we will take reasonable steps to remove the information promptly.
12. Website Links
Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices, policies, or content of external websites.
Users should review the privacy policies of third-party websites before submitting information.
13. Data Retention
We retain customer information only for as long as reasonably necessary to fulfill business, legal, accounting, operational, or security purposes.
Retention periods may vary depending on service history, transaction requirements, or legal obligations.
14. Policy Updates
Treasure Valley Mobile Mechanics reserves the right to update or revise this Privacy Policy at any time without prior notice.
Changes become effective immediately upon posting on this page. Customers are encouraged to review this page periodically for updates.
15. Contact Information
Treasure Valley Mobile Mechanics
Phone: (208) 996-3023
Serving Nampa, Caldwell, and rural Canyon County